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Shuttle Driver-Park N Fly*

Company Name:
Park N' Fly
Are you enthusiastic about delighting customers and helping others? Do you enjoy meeting new people and creating an initial experience that leads to more frequent interactions? If you share our passion for excellent customer service, then Park 'N Fly is the place for you.
Park 'N Fly is proud to offer: Schedules that fit into your lifestyle; we accept both full time and part time employees A fleet that is the best in the industry with a focus on safety Rewards and recognition programs that recognize you in big and small ways A complete benefits package with medical, dental, vision, life insurance, and disability for all full-time employees 401k with employer match for all employees after 6 months of employmentOur vision is to make our customers' lives easier by providing more than just parking. We want to be the first choice in airport parking. In order to do this we need you.
We are currently looking for a Part Time Shuttle Driver to join our team.

GENERAL SUMMARY:

Drives shuttle bus to and from airport and assures safe, convenient, courteous, expeditious transportation for all customers; Assist with customer luggage and interacts with customers to answer any questions/complaints.

Essential Duties and Responsibilities:

o Responsible to maintain effective communication with management, dispatchers and other employees to ensure high operational performance.
o Use two-way radio to interact with customers and employees while driving shuttle bus.
o Rise from the shuttle seat, greet every customer and offer to lift and carry baggage onto the shuttle for storage while transporting customers to and from the airport.
o Carry luggage from the shuttle to the curb at the airport and from the shuttle to the customer vehicle on the parking lot.
o Provide every self-park customer with a space reminder & educate all customers where to catch the shuttle upon their return to the airport.
o Report accidents, problems, and other required shuttle bus information (both mechanical and cosmetic) to management.
o Maintain a clean and orderly working environment including the shuttle bus.
o Keep the shuttle bus secure and follow all safety procedures
o Be alert and observant of any activity on the lot, both authorized and unauthorized, and take appropriate actions.
o Drive and secure customer vehicles as needed during valet parking situations.
o Assist customers in need of a jump start.
o Be flexible with work shifts/hours, including overtime, to service late flights, peak volume periods, vacated shifts, and other emergency situations.
o Follow all Company work rules and procedures as set forth in the Operations Manual and through management's instruction.
o Listens to customer complaints and escalates Lot Manager when necessary.
o Adheres to all safety codes and OSHA standards.
o Provide, maintain and ensure complete customer service for the off-airport parking facility, including the guaranteed three to five minute pick-up service.


Foundation Knowledge, Skills, and/or Abilities Required:
o Able to interact effectively and positively with team members to accomplish goals.
o Possesses excellent customer service skills.
o Able to provide courteous and timely service to customers.
o Displays a high energy level & positive attitude.
o Able to communicate clearly with customers and employees.
o Able to maintain order and cleanliness of shuttle bus.
o Knowledge of proper lifting techniques.
o Professional overall image and appearance.
o Clean driving record (no moving violations) for past three (3) years.

Physical Demands:

o Regularly required to drive a shuttle.
o Prolonged sitting (up to five (5) hours uninterrupted).

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