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Sales Performance Manager

Company Name:
Avis Budget Group
Avis Budget Group is an action-packed, high energy workplace where things move forward everyday. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are customer-led, service-driven, and offer a friendly and collaborative work environment.
Our Sales Performance Managers are critical to the success of our counter sales initiatives. Sales Performance Managers act as internal sales expert, demonstrate full understanding of effective customer service and sales concepts. You will assess and analyze business needs with recommendations on training plans and programs to enhance knowledge and skills. In addition, Sales Performance Managers execute local sales training programs.
Essential duties and responsibilities of a Sales Performance Manager at Avis Budget Group will include, but not be limited to:
Sales
Act as an internal sales expert and partner with Operations leadership to help assess, measure and enhance the performance of revenue generation activities connected with counter sales effectiveness.
Partner with local managers to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and to monitor the sales agents overall effectiveness throughout the sales process.
Demonstrate full understanding of effective customer service and sales concepts.
Consistently meet or exceed goals and holds self and others accountable for expected results. Essential that best qualified candidate possess a strong work ethic and sense of urgency to get things done.
Performance Analysis
Assess and analyze business needs with recommendations on training plans and programs to enhance knowledge and skills.
Work cross-functionally between various departments to help measure, analyze and enhance the performance of revenue generation activities connected with counter sales effectiveness.
Identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and monitor locations overall effectiveness throughout the sales process.
Demonstrates an ability to get to the root of a problem and utilize resources to provide appropriate solutions as well as addressing issues and complaints in a timely manner.
Analyze location performance and understanding of goal setting.
Coordinate communications related to counter sales initiatives, products and processes. Must be able to communicate effectively with individuals up, down and across the organization and ensure that information is shared accurately and as appropriate.
Demonstrates an ability to organize and express ideas and information clearly, accurately and effectively through verbal and written means.
Lead and participate in various meetings and conference calls with a wide range of participants.
Must have excellent administrative and organizational skills utilizing MS Office Suite of Products including Outlook, Word, Excel and Power Point.
Coaching / Training
Consult, train, mentor, and coach local managers and associates in areas that include revenue generation performance issues and overall sales effectiveness.
Execute local sales training programs and keep updated on new training methods and techniques.
Develop and maintain training materials related to sales initiatives including presentations, job aids, participant handouts, virtual class materials, and other resources.
Effectively and efficiently coach others on specific sales techniques.
Demonstrate an ability to coach one on one and hold individuals accountable for results and provide timely and specific feedback to improve performance.
Facilitate classroom size trainings / presentations.
Able to build trust and rapport with others to deliver results and interact positively and professionally with all levels internally and externally.
Qualifications
Bachelor's Degree plus 1 year supervisory experience; Associate's Degree plus 2 years supervisory experience or High School degree plus 4 years supervisory experience.
Minimum of 2 years of progressive Sales experience in a counter sales environment.
Minimum of 2 years experience executing training initiatives and coaching and mentoring sales professionals.
Minimum of 1 year management experience, preferably with direct reporting responsibility.
Must have valid driving license and be willing and able to travel between their assigned locations (average at about 50%).
Prior experience or involvement in sales training, leadership development, and customer/client service is required.
Avis Budget Group Values - We are an organization where values matter; the Company expects its employees to maintain the highest levels of Commitment, Integrity and Responsibility, while achieving results. Highly successful and engaged employees at Avis Budget Group are willing to Be Authentic, Customer and Employee Focused, Able to Set Pace and Direction, Lead Change and they Have a Winning Spirit.
Professional Development - We recognize that our people are our most valuable asset, so we are committed to your professional and personal development and individual success. We offer a comprehensive array of employee support and training programs to help you broaden your skills, enhance your talents and achieve continuous improvement within your field.
Benefits - We provide a competitive salary as well as bonus potential, in addition to comprehensive benefits that include Medical, Prescription Plans, Dental, Vision, Flexible Spending Accounts, Basic and Voluntary Life and AD/D and 401K Savings Plan (with company match of 6%). Sales Performance Managers are eligible for a fleet car (inclusive of insurance and gas) and will be provided with a company owned laptop and cell phone. Relocation may be offered for eligible candidates.
Avis Budget Group is an EEO Employer
Minorities / Females / Protected Veterans / Disabled
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries. Offers of employment will be made by Avis Budget Car Rental, LLC or any of its employing companies or brands, including Avis, Budget, Budget Truck or AB Car Rental Services.
Job Title: Sales Performance Manager
Requisition Number: 234210
City: Kenner
State: LA

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